Medical Records
Parents have the right to either review or receive a copy of their child’s medical records when authorized. If you have additional questions after reading the information below, the Health Information Management (HIM) Department at Children's Hospital Colorado can help you. Please call Children's Hospital Colorado at 720-777-4259 to speak with someone in the HIM Department during office hours, Monday - Friday from 8AM to 4:30PM.
Reviewing a Medical Record
You may review your child’s confidential health information in the HIM department during business hours.
Obtaining a Copy of a Medical Record
In most circumstances, Children's Hospital Colorado is required to obtain your written permission before we are able to release a copy of your child’s confidential health information. We are not able to accept e-mail requests. Please print and complete the request form below, making sure to include your handwritten signature.
Either mail or fax your signed request form to the address or fax number listed at the bottom of the authorization form. You may also drop off forms in the HIM department during business hours. Please Note: We can only provide you a copy of the information we have. We cannot interpret what the information means or discuss it with you. Please take the information to your personal physician to discuss the findings.
Receiving Your Requested Records
Once the HIM department receives your authorization to release information, it will take approximately 7 to 10 business days for the record to be photocopied and mailed to the address you provide. Occasionally delays occur for active records that are needed for patient care or for inactive records that are stored off site. We will attempt to contact you if extra time is needed to process your request. Please bring a photo ID if you choose to pick up record copies at Children's Hospital Colorado.
Payment for Records
Children's Hospital Colorado is authorized by Colorado State Law to charge for copying medical records. The charges are due at the time you receive your records. The HIM Department accepts check and credit card payments only. Please contact the Him Department if you have any questions about payment.
Advice When Requesting Copies of Medical Records
Requests for all information (including progress notes, consent forms, registration sheets, etc.) can delay processing, become very costly and can sometimes be much more information than you really need. If you need help deciding what to request please contact the HIM Department.
Requesting an Amendment to a Medical Record
After reviewing your records, if you feel something needs to be revised or corrected, please complete the Request Amendment to Medical Record form below and mail it to Children's Hospital Colorado, c/o the Health Information Management (HIM) Department. Please contact the HIM Department if you need additional information about this process.
