Visitation Policies at Children's Hospital Colorado Locations


At Children's Hospital Colorado, our primary concern is the health and safety of our patients, families and staff. The following visitation policies and procedures are in place to help our patients heal as quickly as possible and to prevent the spread of infections. 

Increase in pediatric viral respiratory illness leads to enhanced visitation restrictions

Children’s Colorado started our usual wintertime visitation policy early this year due to a recent increase of respiratory viruses circulating since mid- to late-August in our community and in other parts of the U.S. This has caused an upswing in the number of patients seeking treatment in our emergency departments and being admitted into the hospital with respiratory illness.

Many children, especially those with asthma, are coming into the hospital with rhinovirus/enterovirus, viral infections that can cause runny nose and cold symptoms but also can cause wheezing. Because viruses cannot be treated with antibiotics, prevention is the best medicine.

Prevention tips

  • Wash hands
  • Avoid sick people, and if you and/or your kids are sick, stay home
  • Keep asthma under control; stay on asthma medications
  • Get the flu vaccine as soon as it’s available, and make sure everyone in your family is vaccinated against pertussis (whooping cough)

If you are concerned, please call your medical provider or the ParentSmart Health Line at 720-777-0123.

Thank you for your cooperation and adherence to these procedures. 

Effective Sept. 3, 2014:

Inpatient areas at Children’s Hospital Colorado on Anschutz Medical Campus, Saint Joseph Hospital, South Campus and Parker Adventist Hospital: 
 
  • All visitors including siblings must be at least 13 years old.
  • Four visitors per patient are welcome at one time (includes parents/guardians).
  • Visiting hours are from 9 a.m. – 9 p.m. daily. 
  • All visitors, including parents and siblings, must receive a brief health screening and apple sticker upon entry to the unit on each visit.
  • Ill visitors will not be allowed to visit and will be asked to leave the hospital. 
  • Some units may have additional restrictions. 
  • Visitors under the age of 18 will not be permitted to stay after visiting hours unless an exception has been approved. 

Inpatient areas at Children’s Colorado at Memorial Hospital Central in Colorado Springs

  • All visitors including siblings must be at least 13 years old. 
  • Visiting hours are from 9 a.m. – 9 p.m. daily. 
  • In the Pediatric Unit and Pediatric Intensive Care Unit, four (4) visitors (including parents/guardians) are allowed in a patient room at one time.
  • In the Neonatal Intensive Care Unit (NICU), three (3) visitors per patient are allowed in a patient room at one time. No children under the age of 18 are allowed in the NICU, with the exception of the patient’s siblings.
  • Parents, siblings and all other visitors to inpatient areas must receive a brief health screening before entering the unit on each visit. 
  • Ill visitors and siblings will not be allowed to visit and will be asked to leave the hospital. 

Outpatient Pavilion, Village Pavilion and Regional Location Clinics, Therapy Areas, Surgery Centers and Radiology 

  • Please do not bring additional family or friends to these visits (especially under 13 years old). 
  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child are experiencing respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 
Emergency and Urgent Care Centers 
  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child are experiencing respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 

Visitor access reminders

  • Visitors to all inpatient areas (except for Children’s Hospital Colorado at Memorial Hospital Central-see details below) including floors 6-9, all intensive care units, the emergency department and the Gary Pavilion will be screened for infectious diseases and given a visitor’s badge and apple sticker at the appropriate check-in area (off of the main elevators or outside the units at the welcome desk). 
  • The information desk staff and volunteers are on hand to help direct you to where you need to go. 
  • Anyone required to visit prior to or after visiting hours will be instructed to stop by the main lobby information desk to receive a visitor badge, health screen and apple sticker. If no one is available at the information desk, visitors will be screened and checked in up on the units.
  • Visitors and patients going to our Outpatient Pavilion should notify the check in staff if you or your child have any runny nose, cough, sore throat, fever, or rash. In addition if you or your child have been exposed to anyone with Chicken pox, Measles, or Tuberculosis, please notify the staff member at check in. 
  • Please do not bring additional children or friends to your child's outpatient appointment. If you need child care for a sibling during an appointment, please contact our Creative Play Center, which may be able to offer on-site child care during normal hours of operation.
  • Children are not to be left unattended in public areas of the hospital.   

Visitor access reminders for Children's Colorado at Memorial Central in Colorado Springs

  • Visitors to all inpatient areas at Children's Colorado at Memorial Hospital Central will be screened for infectious diseases and given an apple sticker at the reception desk.

Ways to stay in touch

If you are unable to visit in person, here are some ways to stay in touch with a child or family while they are here:

  • Send a Cheer Card through our website. Cheer Cards are available for delivery at all locations except Children’s Colorado at Memorial Hospital Central.
  • Send balloons (mylar type only) or other gifts through our gift shop on Anschutz Medical Campus, South Campus or Memorial Hospital Gift Shop. 
  • Send an e-mail or greeting card to the Anschutz Medical Campus or South Campus.
  • Call the child and family. Please call Children's Hospital Colorado main line (720) 777-1234 and ask to be transferred to the child’s room. At Children’s Hospital Colorado at Memorial Hospital Central, call (719) 365-5000.

  • See a map of our locations for address, phone and other information.