Visitation Policies at Children's Hospital Colorado Locations


Visitor screening at Children's Hospital Colorado locations

Children’s Hospital Colorado is the best place to bring your child if he or she is sick and needs care. Patient and visitor safety is our top priority and we do everything we can to stop the spread of germs. Our visitor screening plans and procedures are in place to help patients heal as quickly as possible and to stop the spread of germs. 

Growing number of children with viral respiratory illness leads to stricter visitation limits

Children’s Colorado started our regular wintertime visitor restrictions in September this year because of an early outbreak of respiratory viruses circulating since mid- to late-August in our area. The restrictions will be in place until spring 2015. Thank you for your help in following these policies. 

If you are concerned your child may have a respiratory virus, please call your doctor or the ParentSmart Health Line at 720-777-0123.

Screening policies

All locations

Because the health and safety of our patients, families and staff are our top priority, we will ask patients and families if they have traveled outside the United States in the last 21 days and if they have any signs of illness.

Details by location

Inpatient areas at Children’s Hospital Colorado on Anschutz Medical Campus, Saint Joseph Hospital, South Campus and Parker Adventist Hospital: 

  • All visitors, including brothers and sisters, must be at least 13 years old.
  • Visitors under the age of 18 won't be allowed to stay after visiting hours unless a special case has been approved. 
  • Four guests per patient are welcome at one time (includes parents/guardians).
  • Visiting hours are from 9 a.m. – 9 p.m. daily. 
  • All visitors, including parents and siblings, must get a brief health and travel screening and apple sticker when coming into the unit on each visit.
  • Sick visitors will not be allowed to visit and will be asked to leave the hospital. 
  • Some units may have extra limits. 

Inpatient areas at Children’s Colorado at Memorial Hospital Central in Colorado Springs:

  • All visitors, including brothers and sisters, must be at least 13 years old. 
  • In the Pediatric Unit and Pediatric Intensive Care Unit (PICU), four visitors (including parents/guardians) are allowed in a patient room at one time.
  • In the Neonatal Intensive Care Unit (NICU), three visitors per patient are allowed in a patient room at one time. No children under the age of 18 are allowed in the NICU, except for the patient’s brothers and sisters.
  • Visiting hours are from 9 a.m. – 9 p.m. daily. 
  • Parents, siblings and all other visitors to inpatient areas must get a brief health and travel screening before coming into the unit on each visit. 
  • Sick visitors will not be allowed to visit and will be asked to leave the hospital. 

Outpatient Pavilion, Village Pavilion and Regional Location Clinics, Therapy Areas, Surgery Centers and Radiology: 

  • Please do not bring extra family or friends to these visits (especially under 13 years old). 
  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child has respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 

Emergency and Urgent Care Centers 

  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child have respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 

Patient visitor reminders

  • Visitors to all inpatient areas (except for Children’s Hospital Colorado at Memorial Hospital Central -- see details below) will get a brief health and travel screening and be given a visitor’s badge and apple sticker at the proper check-in area (off of the main elevators or outside the units at the welcome desk). 
  • The information desk staff and volunteers are here to help guide you to where you need to go. 
  • Anyone who needs to visit before or after visiting hours will need to stop at the main lobby information desk to get a visitor badge, health screen and apple sticker. If no one is at the information desk, visitors will be screened and checked in on the units.
  • Visitors and patients going to our Outpatient Pavilion should tell the check-in staff if you or your child has a runny nose, cough, sore throat, fever, or rash. 
  • If you or your child has been exposed to anyone with Chicken pox, Measles, or TB (tuberculosis), please tell the staff member at check in. 
  • Please do not bring extra children or friends to your child's outpatient visit. If you need child care for a brother or sister during an appointment, please call our Creative Play Center, which may be able to offer on-site child care when they are open.
  • Do not leave children alone in public areas of the hospital.   

Patient visitor access reminders for Children's Colorado at Memorial Central in Colorado Springs

Visitors to all inpatient areas at Children's Colorado at Memorial Hospital Central will get a brief health and travel screening and be given an apple sticker at the reception desk. 

Ways to stay in touch

If you are unable to visit in person, here are some ways to stay in touch with a child or family while they are here.

  • Send a Cheer Card through our website. Cheer Cards are available for delivery at all locations except Children’s Colorado at Memorial Hospital Central.
  • Send balloons (mylar type only) or other gifts through our gift shop on Anschutz Medical Campus, South Campus or Memorial Hospital Gift Shop. 
  • Send an e-mail or greeting card to the Anschutz Medical Campus or South Campus.
  • Call the child and family. Please call Children's Hospital Colorado main line (720) 777-1234 and ask to be transferred to the child’s room. At Children’s Hospital Colorado at Memorial Hospital Central, call (719) 365-5000.

See a map of our locations for address, phone and other information.