Doctor Appointment or Clinic Visit at Children's Hospital Colorado
Even though your child’s doctor appointment or clinic visit is scheduled at Children's Hospital Colorado main hospital campus or one of our network of care locations, it doesn’t mean your child is being admitted to the hospital. It means that he will be seen by one of our pediatric specialists - an expert in treating kids! For a doctor or clinic visit, we do suggest you prepare a few things before your visit. Some of these are good suggestions to help prepare you and your child for a health-care visit. Others are more business related – like gathering your insurance and child’s medical history. The information below and other information in About Your Visit can help to ensure you have a great experience at Children's Hospital Colorado.
Tips to Prepare for Your Visit
One of the most important things you can do to prepare yourself for your visit to Children's Hospital Colorado is to make a list of questions you have for the doctor. Sometimes the amount of information you will receive can be overwhelming and confusing. And even though our doctors and nurses are specially trained to communicate with both you and your child, it can sometimes be intimidating to ask your doctor all the questions you have. Not only is it your right, but it is also your responsibility as a parent to fully understand your child’s disorder, treatment and outcomes. Before your visit, be sure to write down any questions you need answered and also bring with you any relevant information about your child's medical history. For your child, consider reading a book about a doctor visit so they will know what to expect and will not be worried.
Prepare Insurance and Financial Information
To make sure you are billed correctly for your visit, it is very important that you bring the right information with you on the day of your visit. If you do not provide your health insurance information, we must bill you as a self-paying customer until we receive this information. Please prepare to bring with you on the day of your visit:
- The patient’s legal name, date of birth, home address and name of primary care doctor.
- The guarantor is the person financially responsible for the child’s medical bills; please bring the guarantor’s legal name, ID card, mailing address and phone number.
- The guarantor’s health insurance card containing policy numbers, insurance claims address and customer service phone number.
- The copay amount due for the child’s visit and procedures.
- Parents’ or legal guardian’s names, dates of birth and social security numbers.
- The names of the parents’ employers and work phone numbers.
Your insurance provider may require that your child’s hospital stay be approved before she arrives for her visit. The doctor who referred your child to Children’s for her visit should handle these approvals. However, you should call that doctor’s office or your insurance provider to make sure approval has been granted; otherwise, you could be held financially responsible.
Co-Payment for Services
At the day of your child’s visit, you will need to bring payment to cover any co-payment fees associated with your insurance. Children's Hospital Colorado accepts the following types of payment:
- Cash (in person only)
- Personal Check or Traveler’s Check
- Money Order
- American Express
If you do not have health insurance or other financial assistance, please call the hospital at (720)777-1234 and ask for Financial Aid. We can help determine eligibility for financial aid programs that are available to you.