Children's Hospital Colorado

Frequently Asked Questions About Telehealth

A telehealth appointment is a virtual visit that gives you the same compassionate care you get from an in-person visit, but from the comfort, privacy and convenience of your own home.

What is telehealth?

Telehealth, sometimes called telemedicine or a virtual doctor visit, is a video-based appointment with a member of your child’s care team using medical-grade, HIPAA-compliant tools that protect patients’ privacy. Telehealth offers many of the same, great benefits as an in-person visit at Children’s Hospital Colorado, but from the comfort and privacy of your own home.

We offer telehealth across all of our pediatric specialties, clinics and care settings, allowing families to get the care they need at the time and place they need it — no matter how far away.

We can also use telehealth tools to remotely monitor kids’ health, to connect kids in the hospital with their families and friends at home, to coordinate with primary care providers and more.

Virtual urgent care

Seven days a week: 2 to 10 p.m. MT 

Our pediatric experts are here when you need them. Through our virtual urgent care services, you can meet with one of our pediatric experts from the comfort and privacy of your home.  

Make a virtual appointment

Learn more