FAQs about the Medical Dog Program
What training do medical dogs receive?
Our medical dogs started training at just a few weeks old and spent nearly two years learning at a nonprofit service dog school, Canine Assistants, before they began serving patients. Their specialized training and calm disposition make them perfect companions for kids and teens who may be facing a tough time. While they can perform many impressive tasks and tricks, their greatest gifts are patience and unconditional love.
How long have they been working?
Halo and Galaxy joined the Children’s Colorado family in August 2019. Pringle and Ruffles joined in August 2021. They came to us straight from service dog school. Fun fact: Ruffles and Pringle are the biological niece and nephew of Halo and Galaxy!
Ralph served patients in children’s hospitals for nearly eight years before his honorable retirement in 2021.
What kind of dogs are they, and what are their sexes?
Our MDs are golden retrievers. Galaxy and Pringle are male and Halo and Ruffles are female.
Where did they get their names?
Canine Assistants names each litter of service dog puppies according to a theme. Halo and Galaxy came from an outer space-themed litter. Ruffles and Pringle were from a chip and cracker-themed litter. Ralph Lauren was part of a fashion designer-themed litter.
Will more hospital dogs be added to the Program?
Our Medical Dog Program is growing! Please check back soon to meet our other canine caregivers.
How can I meet a medical dog?
Our medical dogs are busy pups who spend most of their days helping the patients who need them most. That's why a medical provider must make a request for a medical dog to visit, and then work with our Child Life Department to schedule the visit according to level of need and availability. While we do our best to accommodate all medical requests, we cannot guarantee a visit.
Fortunately for all patients, our medical dogs also visit Seacrest Studios and the T(w)een Zone (for kids age 10 or older) a couple of times each week. Ask your nurse or child life specialist to learn about their next appearance or how to watch them on TV.
And finally, if you or your child can't meet a medical dog in person, you can always follow the happenings of the Medical Dog Program by following Children's Colorado on Instagram.
How is the Medical Dog Program different from the Prescription Pets Program?
While both programs make a world of difference for kids and teens in our hospital, their aims are slightly different. The dogs in the Medical Dog Program are specially trained service dogs who work with clinical staff. These hospital dogs can help calm patients during certain procedures, encourage kids to get up and move around even when they're feeling sick, comfort kids who have experienced trauma and even ease patients' fears by demonstrating how to take medications. In order to request assistance from a medical dog, the child's provider must have a clinical goal in mind and then request a visit through the medical chart. The child life team then evaluates the request and works to accommodate it according to medical needs and availability.
Prescription pets are Children's Colorado's beloved four-legged volunteers who work with their humans to bring cheer and joy to patients in our hospital by visiting patients in common areas and patient rooms. Many of these friendly pups and their owners visit our hospital at Anschutz Medical Campus several times per week. (They also visit our hospital in Colorado Springs.) Just like our medical dogs, prescription pets make the hospital feel more comfortable for patients who are away from their own pets or who could benefit from a friendly presence. Unlike medical dogs, prescription pets cannot be present during a patient’s exam or procedure.
Both medical dogs and prescription pets keep very busy visiting patients almost every day. While we cannot guarantee a dog visit during a child's stay, we will do our very best to accommodate your request through the Prescription Pets Program. To request a visit from a prescription pet, please call the Association of Volunteers at 720-777-6887.
How can I help?
The Medical Dog Program at Children's Colorado is supported by generous donations from our community. If you'd like to help the Medical Dog Program grow, please make a donation through the Children's Hospital Colorado Foundation. Your donation supports the dogs' ongoing care while helping us to add more medical dogs to our team.