Children's Hospital Colorado

Mandatory Masks or Face Coverings to Keep You Safe During COVID-19

At Children’s Hospital Colorado, the safety of our patients, visitors, providers, nurses and support staff remains our highest priority. For everyone's safety, we continue to require all visitors and team members to wear a face covering (sometimes called a face mask). We're also limiting the number of caregivers and visitors in our facilities and clinics.

Below you will find answers to the most common questions about Children’s Colorado face covering requirements. Children’s Colorado is in this with you and your children, and we are following the guidelines of the Centers for Disease Control and Prevention (CDC) and State of Colorado. In the time of COVID-19, we’ve had to make some difficult decisions. Our hope is that this will help protect you, your loved ones, and those caring for you and all our patients.

Why does Children’s Colorado still require face coverings?

We recognize that the CDC and several counties across Colorado have removed mask mandates for vaccinated individuals. However, some of our patients may not respond to the vaccine or may not choose to be vaccinated at this time. 

We require that patients, families and visitors, and caregivers continue to wear a face covering when visiting any Children’s Colorado locations, regardless of local county ordinances, as face masks protect patients from other illnesses such as the flu, coughs and several airborne respiratory viruses. 

Our patient population remains vulnerable to COVID-19 due to a variety of factors, including: 

  • Health status: We care for very sick kids, including many with comorbidities and compromised immune systems. 
  • Demographics: Many of our patients come from communities where vaccine rates remain low. 

Our clinical areas, including hospitals, outpatient clinics, surgery and procedure areas, and emergency rooms, will remain safe places for our kids, with face coverings and thoughtful visitation practices to remain in effect. The face covering and visitation practices we have implemented throughout this pandemic have demonstrated that we can keep our sickest patients safe from not only COVID-19, but also from influenza, respiratory syncytial virus and other respiratory pathogens.

Who must wear a face mask or face covering?

Every person age 2 and older must wear a face mask or face covering to enter our hospitals, clinics and other facilities. This includes patients, visiting caregivers, physicians, nurses and staff. When everyone wears a face mask or face covering, we all protect each other, especially those who have not been vaccinated due to age or health status.

Besides a face mask or face covering, what else can I expect when coming to Children’s Colorado?

Expect a screening check for fever and for other symptoms for everyone who enters our hospitals, clinics and facilities. The screening includes patients, visitors and even our employees before they can report to work.

Where do I have to wear a face mask or face covering?

Masks are required everywhere in our facilities, including patient rooms, exam rooms, lobbies, COVID-19 testing locations, common areas like cafeterias, patient waiting areas, elevators, parking lots and parking garages.

When can I safely remove my face mask or face covering in a Children’s Colorado facility?

You may remove your mask when you are alone in a hospital inpatient room with your child/patient. However, you must wear a face mask or face covering in our inpatient and exam rooms whenever a team member or anyone else enters the room. This helps keep everyone safe.

Is there anyone not required to wear a face mask or face covering in the facility or clinics?

The CDC advises masks should not be worn by children younger than 2 years old or anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

What if I have a medical condition that makes it difficult to wear a face mask or face covering?

Due to the risk of spread of this virus, we are unable to allow parents, legal guardians or visitors to not wear a face mask or face covering. External mask exemptions for caregivers can be reviewed by Children’s Hospital Colorado leadership, but we may not be able to honor the exemption request. You may call your child’s clinic to see if telehealth is an option for rescheduling.

Supporting each other during a difficult time

Thank you for your understanding during this challenging time. Our patients are getting exceptional care from our outstanding physicians, nurses and staff in a way that protects their safety and that of others.

Check out our visitation policy before your visit.

What to expect

Watch the video below to help prepare your child for the different types of masks and face coverings they'll see when they come to our hospital. We encourage parents and kids to watch the video together and talk about what to expect.

Additional resources

Learn about the science behind face coverings and get answers to parents' common questions regarding masks for kids.