Children's Hospital Colorado

Mandatory Masks or Face Coverings to Keep You Safe During COVID-19

At Children’s Hospital Colorado, the safety of our patients, visitors, providers, nurses and support staff remains our highest priority. For everyone's safety, we continue to require all visitors and team members to wear a face covering (sometimes called a face mask). We're also limiting the number of caregivers and non-clinical team members in our facilities and clinics.

Below you will find answers to the most common questions about Children’s Colorado face covering requirements. Children’s Colorado is in this with you and your children, and we are following the guidelines of the Centers for Disease Control and Prevention (CDC) and State of Colorado. In the time of COVID-19, we’ve had to make some difficult decisions. Our hope is that this will help protect you, your loved ones, and those caring for you and all our patients.

Who must wear a face mask or face covering?

Every person must wear a face mask or face covering to enter our hospitals, clinics and other facilities. This includes patients, visitors, physicians, nurses, and staff. When everyone wears a face mask or face covering, we all protect each other.

Besides a face mask or face covering, what else can I expect when coming to Children’s Colorado?

Expect a screening check for fever and for other symptoms for everyone who enters our hospitals, clinics and facilities. The screening includes patients, visitors and even our employees before they can report to work.

Where do I have to wear a face mask or face covering?

Masks are required everywhere in our facilities, including patient rooms, exam rooms, lobbies, drive-through COVID-19 testing locations, common areas like cafeterias, patient waiting areas, elevators, parking lots and parking garages.

When can I safely remove my face mask or face covering in a Children’s Colorado facility?

You may remove your mask when you are alone in a hospital inpatient room with your child/patient. However, you must wear a face mask or face covering in our inpatient and exam rooms whenever a team member or anyone else enters the room. This helps keep everyone safe.

Is there anyone not required to wear a face mask or face covering in the facility or clinics?

The CDC advises masks should not be worn by children younger than 2 years old or anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

What if I have a medical condition that makes it difficult to wear a face mask or face covering?

Due to the risk of spread of this virus, we are unable to allow parents, legal guardians or visitors to not wear a face mask or face covering. If you are unable to wear a face mask or face covering and you believe you should be exempt, please talk to your provider and request an exemption. This exemption will not allow you to enter a Children’s Colorado facility/clinic. You may also call your child’s clinic to see if telehealth is an option for rescheduling.

Our obligations under the State of Colorado’s Executive Order (issued by Governor Polis)

Under the Executive Order, all businesses must require that all people, including their workers, customers, and visitors wear a face mask or face covering and must take reasonable steps to enforce the requirement. Visitors are expected to bring their own face mask or face covering. If they do not have one, a non-procedural face mask will be provided, as supplies allow. If there are not ample supplies to provide you with a face mask or face covering, you will not be allowed to enter the facility/clinic.

Supporting each other during a difficult time

Thank you for your understanding during this challenging time. Our patients are getting exceptional care from our outstanding physicians, nurses and staff in a way that protects their safety and that of others.

Check out our visitation policy before your visit.

What to expect

Watch the video below to help prepare your child for the different types of masks and face coverings they'll see when they come to our hospital. We encourage parents and kids to watch the video together and talk about what to expect.

Additional resources

Learn about the science behind face coverings and get answers to parents' common questions regarding masks for kids.