MyChart for Children's Hospital Colorado Patients and Families

MyChart offers Children's Colorado patients personalized and secure online access to portions of their medical records. It allows you to securely manage and receive information about your child's health. We encourage parents and patients to sign up for MyChart either over the phone when scheduling an appointment or with a team member during a visit.

With MyChart, you can:

• Request medical appointments.
• View details of your past and upcoming appointments.
• View your health summary from the MyChart electronic health record.
• See test results and your doctor's comments.
• Request prescription renewals for any of your refillable medications.
• Access trusted health information like growth charts and visit summaries.
• Communicate electronically and securely with your child's doctor or healthcare team.

Access to your child's electronic health record varies by age:

• Under 14: Parents have full access to the child's MyChart account.
• Ages 14-18: In order to provide confidentiality for our patients, parents have limited access. Parents can continue to message the care team and see test results. Teen patients can request their own MyChart account with full access to their health record.
• 18 or older: Parents cannot create a MyChart account. The patient may have their own MyChart account.
• Special needs: If a child is unable to make healthcare decisions, an exception can be made that allows parents to retain full access to their child's MyChart account. Please discuss this with your child's healthcare team.

How to set up a MyChart account

If you do not have a MyChart account, refer to your billing statement for your personal activation code, or contact Patient Financial Services at 720-777-6422 to have a code generated for you. Sign up on MyChart and complete the information to create your account. Once logged in, look for the billing icon at the top of the page.

How to update your personal information in MyChart

To change your address, phone number or email address, follow these steps:

Log in with your existing username and password.

1. Click the menu icon on the top-left side of the page.
2. Click “Personal Information” and then click the “Edit” button on the next screen.
3. Enter your updated information and click “Save Changes.”

How to access your medical bills electronically on MyChart

All patients and families over 18 years old will automatically be signed up for paperless billing and receive bills electronically. We let you know when new bills are ready to view through the MyChart mobile app and through the email that is linked to your account.

To view your bill, follow these steps:

1. Log in with your existing username and password.
2. Click the menu icon on the top-left side of the page.
3. Click the "Billing Summary" link within the billing category.

To opt out of paperless billing, select “Billing Summary” from the menu and click “Cancel paperless billing.”

MyChart messaging FAQs

MyChart Messaging is an important tool that lets you communicate with your healthcare team on nonurgent issues. To help you get the most out of MyChart Messaging, please review the frequently asked questions:

Important reminders about MyChart messaging (.pdf)

Recordatorios importantes sobre mensajería por MyChart (.pdf)