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Our doctors, nurses and staff are ready and prepared for your child's visit. If there is a need to change or cancel a scheduled appointment to the hospital, it is very important that you call the department that is treating your child as soon as possible and at least 24 hours before your visit. This helps us rearrange our staff schedule and resources so we can treat other children who are waiting.
You may change your appointment by calling Children's Hospital Colorado main phone number, 720-777-1234, and ask to be transferred to the department that is treating your child. Once you reach that department line you may cancel or change an appointment.
A member of our registration staff will call you before your scheduled visit to pre-register your child for their appointment. This helps to make sure you have a quick check-in on the day of your visit and that all paperwork and insurance information is complete and accurate.
During this call, our staff will also will provide you with information about where to go the day of your visit and any other preparation you need to do before your visit. They will review your insurance information and any copay amount that will be due on the day of your visit. Your doctor's office will call you one to two days before to admission to tell you what time you should arrive for your scheduled appointment.
At this time, it is important to:
Your insurance provider may require your child's stay to be approved before you visit. The doctor who referred you should handle these approvals. However, it is important to call your insurance provider directly to make sure approval has been granted; otherwise, you could be held financially responsible.
Be sure to bring a list of the following information about your child's health:
Also be sure to tell us the following important things when you arrive: