Children's Hospital Colorado

Visitation Policies at Children's Hospital Colorado Locations

What to expect for visitor screening at our locations

Children’s Hospital Colorado is the best place to bring your child if he or she is sick and needs care. Patient and visitor safety is our top priority and we do everything we can to stop the spread of germs. Our visitor screening plans and procedures are in place to help patients heal as quickly as possible and to stop the spread of germs. 

Implementation of visitation restrictions: December 1, 2016

Children’s Colorado will start our regular wintertime visitor restrictions on December 1, 2016. The restrictions will be in place until April 30, 2017. These restrictions apply to any family member or visitor to any of our inpatient units or locations where inpatients are seen.  Thank you for your help in following these policies.

If you are concerned your child may have a respiratory virus, please call your doctor or the ParentSmart Health Line at 720-777-0123.

Screening policies

All locations

Because the health and safety of our patients, families and staff are our top priority, we will ask patients, families and other visitors if they have traveled outside the United States and if they have any signs of illness. This will be in addition to our general wellness screening procedures asked of all visitors prior to entering our inpatient units.

Details by location

Policies for inpatient areas at Children’s Hospital Colorado on Anschutz Medical Campus, Uptown Denver, South Campus and Parker Adventist Hospital:

  • All visitors, including brothers and sisters, must be at least 13 years old to visit.
  • Children under 13 years of age are not to wait in the inpatient waiting rooms.
  • Children under 13 years of age are not to be left unattended in outpatient waiting rooms.
  • Visitors under the age of 18 won't be allowed to stay after visiting hours unless a special case has been approved. 
  • Four guests per patient are welcome at one time (includes parents/guardians).
  • Visiting hours are from 9 a.m. – 9 p.m. daily. 
  • All visitors, including parents and siblings, must get a brief health and travel screening and apple sticker when coming into the unit on each visit.
  • Sick visitors will not be allowed to visit and will be asked to leave the hospital. 
  • Some units may have extra limits. 

Policies for Outpatient Pavilion, Village Pavilion and Regional Location Clinics, Therapy Areas, Surgery Centers and Radiology: 

  • Please do not bring extra family or friends to these visits (especially under 13 years old). 
  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child has respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 

Emergency and Urgent Care Centers 

  • All visitors will be asked to wash their hands upon arrival. 
  • If you or your child have respiratory/flu-like symptoms (e.g. fever, cold, cough, runny nose or sore throat), you will be asked to wear a mask. 

Patient visitor reminders

  • Visitors to all inpatient areas will get a brief health and travel screening and be given a visitor’s badge and apple sticker at the proper check-in area (off of the main elevators or outside the units at the welcome desk). 
  • The information desk staff and volunteers are here to help guide you to where you need to go. 
  • Anyone who needs to visit before or after visiting hours will need to stop at the main lobby information desk to get a visitor badge, health/travel screen and apple sticker. If no one is at the information desk, visitors will be screened and checked in on the units.
  • Visitors and patients going to our Outpatient Pavilion should tell the check-in staff if you or your child has a runny nose, cough, sore throat, fever, or rash. 
  • If you or your child has been exposed to anyone with chicken pox, measles, or TB (tuberculosis), please tell the staff member at check in. 
  • Please do not bring extra children or friends to your child's outpatient visit. If you need child care for a brother or sister during an appointment, please call our Creative Play Center, which may be able to offer on-site child care when they are open.
  • Do not leave children alone in public areas of the hospital.   

Ways to stay in touch

If you are unable to visit in person, here are some ways to stay in touch with a child or family while they are here:

  • Send a Cheer Card through our website. Cheer Cards are available for delivery at all locations.
  • Send balloons (mylar type only) or other gifts through our gift shop on Anschutz Medical Campus, South Campus or Memorial Hospital Gift Shop.
  • Send an e-mail or greeting card to the Anschutz Medical Campus or South Campus.
  • Call the child and family. Please call Children's Hospital Colorado main line (720) 777-1234 and ask to be transferred to the child’s room.

See a map of our locations for address, phone and other information.