Children's Hospital Colorado


Urgent or Emergency Care?

If you believe your child needs immediate attention and you have concerns for a life-threatening emergency, call 911. Not sure what counts as urgent and what's an emergency when your child is sick or injured? When it can't wait, know where to take your kids.

Help Me Decide

  • Pimples and blackheads on the face caused by blocked oil glands

Symptoms of Acne

  • Whiteheads (pimples) are plugged oil glands that are closed.
  • Blackheads are plugged oil glands that are open. Reason: The oil turns black when it is exposed to air.
  • Whiteheads and blackheads are also called "zits."
  • Red bumps are from blocked oil glands that have leaked oil. This causes irritation in the skin around them. Larger red bumps can be quite painful.
  • Acne mainly appears on your face, neck, and shoulders

Causes of Acne

  • Acne skin changes are from plugged oil glands. Acne has several causes.
  • Increased levels of hormones during puberty have a part. Heredity also plays an important role.
  • Some skin bacteria can make it worse.
  • Acne is not caused by diet. You do not need to avoid eating fried foods, chocolate, or any other food.
  • Acne is not caused by dirt or by not washing your face often enough.

Call Doctor or Seek Care Now

  • Spreading red area around the acne with fever
  • Spreading red area or streak that's very large
  • Your child looks or acts very sick

Contact Doctor Within 24 Hours

  • Spreading red area or streak around the acne, but no fever
  • You think your child needs to be seen

Contact Doctor During Office Hours

  • Tender red lumps that are large occur
  • Yellow soft scab that drains pus or gets bigger occurs
  • After treating with Benzoyl Peroxide (BP) for 2 months, acne not improved
  • BP makes the face itchy or swollen
  • You have other questions or concerns

Self Care at Home

  • Mild acne

Care Advice for Acne

  1. What You Should Know About Acne:
    • More than 90% of teenagers have some acne. Acne is a normal part of the teen years.
    • There is no medicine at this time that will cure acne.
    • However, good skin care can keep acne under control and at a mild level.
    • Here is some care advice that should help.
  2. Benzoyl Peroxide Gel:
    • Benzoyl Peroxide (BP) is the best OTC medicine for bringing acne under control. Use a Benzoyl Peroxide 5% gel product (such as the store brand). OTC means no prescription is needed.
    • It helps to open pimples and to unplug blackheads. It also kills bacteria.
    • Apply the lotion once a day at bedtime to the area with acne. Redheads and blonds should apply it every other day for the first 2 weeks. Reason: More sensitive skin.
    • Use an amount of lotion the size of a pea. This should be enough to cover most of the acne.
    • If the skin becomes red or peels, use less of it. Other option: You can use it less often.
    • Caution: Avoid the corners of the eyes, nose and mouth. Reason: These areas are very sensitive.
    • Caution: Benzoyl Peroxide bleaches clothing, towels, blankets, etc. Apply it only at bedtime and put it on sparingly. Use a plain white pillowcase.
  3. Antibiotics for Red Bumps:
    • Large red bumps mean the infection has spread beyond the oil gland. If you have several red bumps, your doctor may prescribe an antibiotic.
    • Antibiotics come as solutions for the skin or as pills.
    • The antibiotic will kill the bacteria that are causing the infection.
    • Give the antibiotic as directed.
  4. Washing the Face:
    • Wash your skin twice a day. The most important time to wash is bedtime. Just use warm water or you can use a mild soap (such as Dove).
    • Shampoo your hair daily.
    • Avoid scrubbing your skin. Reason: Hard scrubbing of the skin irritates the openings of the oil glands. This causes them to close off even more tightly.
  5. Pimple Opening:
    • Opening (popping) pimples is not advised by many doctors. But, most teens and adults do it anyway.
    • So, here's how to open a pimple safely without any squeezing.
    • Never open a pimple before it has come to a head.
    • Wash your face and hands first.
    • Use a sterile needle (cleaned with rubbing alcohol). Nick the surface of the yellow pimple with the tip of the needle. The pus should run out without squeezing.
    • Wipe away the pus and wash the area with soap and water.
    • Opening small pimples in this way will not cause skin damage.
  6. Avoid Picking or Squeezing Acne:
    • Many young people pick at their acne when they are not thinking about it. Picking makes acne worse.
    • Try not to touch the face at all during the day.
    • Squeezing blackheads causes bleeding into the skin. The bleeding turns into brownish blotches on the skin. They can take 1 or 2 months to fade.
    • Squeezing red lumps can force bacteria into the skin. This too leaves blotches. It can also cause a serious face infection.
  7. Prevention - Avoid Triggers of Acne:
    • Avoid putting any oily or greasy substances on your face. Reason: They block oil glands and make acne worse. If you use cosmetics, use water-based cosmetics.
    • Avoid hair tonics or hair creams (especially greasy ones). When you sweat, they will get on the face and irritate the acne.
  8. What to Expect:
    • With treatment, new whiteheads and blackheads will decrease. But, it takes 6 to 8 weeks.
    • Acne usually lasts until age 20 or 25.
    • So, you will need to continue the treatment for several years.
    • You don't need to worry about scarring. It is very rare for acne to leave any scars.
  9. Call Your Doctor If:
    • With treatment, the acne has not improved after 2 months
    • It looks infected (large, red, tender bumps)
    • You think your child needs to be seen
    • Your child becomes worse

Care Advice for Acne

Baby Acne

This shows baby acne on the cheeks and side of the face. There are red and white raised bumps.


The information contained in these topics is not intended nor implied to be a substitute for professional medical advice, it is provided for educational purposes only. You assume full responsibility for how you choose to use this information.

Always seek the advice of your physician or other qualified healthcare provider before starting any new treatment or discontinuing an existing treatment. Talk with your healthcare provider about any questions you may have regarding a medical condition. Nothing contained in these topics is intended to be used for medical diagnosis or treatment.

  • Not a Substitute - The information and materials in Pediatric HouseCalls Symptom Checker should not be used as a substitute for the care and knowledge that your physician can provide to you.
  • Supplement - The information and materials presented here in Pediatric HouseCalls Symptom Checker are meant to supplement the information that you obtain from your physician. If there is a disagreement between the information presented herein and what your physician has told you -- it is more likely that your physician is correct. He or she has the benefit of knowing your child's medical problems.
  • Limitations - You should recognize that the information and materials presented here in Pediatric HouseCalls Symptom Checker have the following limitations, in comparison to being examined by your own physician:
    • You can have a conversation with your child's doctor.
    • Your child's doctor can perform a physical examination and any necessary tests.
    • Your child could have an underlying medical problem that requires a physician to detect.
    • If your child is taking medications, they could influence how he experiences various symptoms.

If you think that your child is having a medical emergency, call 911 or the number for the local emergency ambulance service NOW!

And when in doubt, call your child's doctor NOW or go to the closest emergency department.

The search for nearby emergency and urgent care facilities is based upon Google search parameters. You will get results based on how facilities manage their website information.

By using this website, you accept the information provided herein "AS IS." Neither publishers nor the providers of the information contained herein will have any liability to you arising out of your use of the information contained herein or make any expressed or implied warranty regarding the accuracy, content, completeness, reliability, or efficacy of the information contained within this website.

Copyright 2000-2020 Schmitt Pediatric Guidelines LLC.