We know that information about you, your health and your family is personal and sensitive in nature. At Children's Hospital Colorado, we’re committed to protecting the privacy of this information, as well as protecting the rights of our patients and their families. Below, we've outlined the hospital policies and procedures all Children's Colorado locations follow to help us provide the best care possible.
We understand that visitors play a vital role in the medical care process. That's why we welcome and encourage their visits.
All individuals visiting any inpatient area, emergency department, urgent care or outpatient clinic will need to provide identification at the appropriate check-in desk and complete a security and health screening. Our team members will issue a visitor's badge and provide navigation information for all visitors upon arrival.
Children’s Hospital Colorado has a zero-tolerance policy for the following at any of our locations:
- Tampering with medical equipment
- Disruptive behavior or violent actions, including yelling, swearing, threats and physical attacks
- Insults or slurs related to race, ethnicity, religion, sex, age, gender identity or expression, or any other status protected by law or regulation
- Taking photos, recordings or videos of staff, equipment or other patient-families
- Using or having illegal drugs, alcohol, recreational marijuana or tobacco
- Possession of weapons, regardless of local concealed carry laws. Read our frequently asked questions about the Evolv Weapons Detection System.
- Activities that are inappropriately sexual in nature
Patients, family members and visitors who violate these or other safety concerns may be asked to leave the unit or hospital. Security will be called, and we may need to restrict your child’s visitors.
Updated COVID-19 guidelines and health screenings
As of April 3, 2023, masks are optional for well patients, families and eligible visitors who are not showing signs and symptoms of respiratory illness, such as fever, cough and runny nose, and have not recently been exposed to COVID-19. We welcome individuals to continue masking at our facilities. Those who have symptoms of illness or recent exposures are required to wear a hospital-issued mask, unless the individual is wearing a well-fitting medical grade procedure mask or respirator. Cloth masks and those with an exhalation valve are not allowed.
Health screenings required
Health screenings remain in effect and are used to determine visitor eligibility. Visitors need to be healthy and pass the Children’s Colorado health screening to visit. If you are sick, experiencing cold or flu symptoms or were recently exposed to COVID-19, additional policies may apply based on the type of visit and your relationship to the patient.
- Patients and visitors with symptoms of illness are required to wear a provided medical mask.
- Visitors who are sick or exhibiting certain symptoms may be asked to leave until they have recovered. Note: Some exceptions may apply for primary caregivers.
- Our team members are here to help and will provide guidance based on your personal situation at screening.
- Please be kind and considerate toward fellow visitors and our team members as we work to keep the hospital safe. We appreciate your cooperation in fostering a caring community for all.
According to Children’s Colorado’s seasonal policy, additional restrictions may be required during the cold and flu season. Our policy is subject to change at any time. Please check our website for the latest requirements prior to your appointment.
As of April 3, 2023, we no longer require COVID-19 testing prior to admission to the hospital or before certain medical and surgical procedures if a patient does not have symptoms. We will continue to provide COVID-19 testing to patients who are exhibiting symptoms and are being admitted to the hospital.
Faith community, clergy or religious leader visits
We encourage faith leaders to connect with patients and families in the hospital via phone or video call. To learn about our visitor policy and determine if an in-person visit is appropriate, please contact our Spiritual Care team in advance. We look forward to connecting with you.