Children's Hospital Colorado

Virtual Pediatric Urgent Care

Illnesses and injuries can’t always wait for your doctor’s office to open. That’s why Children’s Hospital Colorado offers virtual pediatric urgent care for babies, children and teens located in Colorado. Virtual visits allow your child to be seen and treated by a pediatric healthcare provider from the comfort and privacy of your home. Following the appointment, we’ll inform your child's primary care doctor about the visit, so their medical record will be up to date.

Virtual urgent care is open seven days a week, from 2 to 10 p.m. Mountain Time. Limited appointments are available.

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Is virtual urgent care right for my child?  

Virtual urgent care can be a great option to treat certain illnesses, injuries and conditions in kids, but in some cases, it's better to seek in-person care. If you believe your child needs immediate medical attention or are concerned about a life-threatening emergency, call 911. 

Pediatric illnesses, injuries and conditions we treat through virtual urgent care

Our virtual urgent care services are available only to children located in Colorado under 22 years of age. Below are some examples of conditions that may be appropriate for virtual urgent care:  

  • Abdominal pain  
  • Allergic reaction (mild), including seasonal allergies and hives  
  • Animal bite  
  • Asthma attack (mild)  
  • Breathing difficulties (mild)  
  • Burn (mild)  
  • Cold, cough or mild croup  
  • COVID-19 (coronavirus) concern  
  • Mild cuts, sprains, strains and falls  
  • Dehydration  
  • Flu-like illness
  • Mild headache
  • Lice or scabies  
  • Minor head injuries, including mild concussion  
  • Newborn health concerns, including fussy baby (colic) and breastfeeding  
  • Pink eye
  • Rash  
  • Sinus infection  
  • Vomiting, diarrhea or nausea 

Below are some examples of symptoms and conditions that we cannot treat through virtual urgent care. Please visit one of our in-person urgent or emergency care locations for these concerns:  

  • Earache or concern for ear infection
  • Fever in infants younger than 3 months
  • Fever for 5 or more days
  • Concern for strep throat
  • Concern for appendicitis (constant right lower abdominal tenderness)
  • Urination pain or concern for urinary tract infection
  • Dehydration with no urine output for more than 8 hours
  • Drug, alcohol or medication ingestion or intoxication
  • Pregnancy-related concerns
  • Mental health concerns, psychiatric services, suicidal ideation
  • Cuts that likely need stitches or repair
  • Suspected fracture or broken bone

Still not sure what type of care your child needs?

When your kid is sick or injured, it can be difficult to know where to seek care. We recommend contacting the child’s primary care provider first. They can advise you on the best course of action.  If your healthcare provider is unavailable or you don’t have a primary care provider, you can call our ParentSmart Healthline at 720-777-0123 to speak with a pediatric nurse 24/7. 

Learn about all the different care options at Children's Colorado.

Frequently asked questions about virtual urgent care

Appointments and eligibility

Insurance and payment options

Urgent vs. emergency care for kids

Get care now

From appointments to emergency and urgent care to our 24/7 nurse line, we’re here to help in the heat of moment.

Learn about the types of care we offer